Q- How to search a product at Lotuselectronics.com?
A- You can select the desired product by searching them-
1) Category wise- First of all, you can enter the desired category and subcategory for searching you product.
2) Brand wise/Price wise- For precise search, you can select the Brand or the Price limit option available above the Product range. In some Category you can also limit the search by selecting the preferred Size of the model. For Eg: For Washing Machines and Refrigerator, you can select the required Capacity. And in case of LCDs/LEDs/Plasmas/CRT TV, you can select the required screen size.
3) You can also search the product by entering the model no. or the part of the model no. at search part.
Q- How to order a product at Lotuselectronics.com?
A- Buying the product at Lotuselectronics.com includes following steps-
1) Login to your account.
2) Select a product through product search method or select the Product from your wishlist/Cart.
3) Enter the Complete details required for the Product Delivery.
4) Select the Payment option.
5) And confirm the order from your end.
Once the order is placed, it get authorized at our end and amount is charged thereafter.
Q- What are the Payment modes at Lotuselectronics.com?
A- For your convenience, we have facilitated 4 options for online payment-
1) Cash on Delivery – You can pay at the time of delivery of the product.
2) Cheque- On selecting this option a box will be opened with the Address where you can post the cheque and we will confirm the order after receiving the same.
3) Credit Card
4) Debit Card
Q- How do I know my order has been confirmed?
A- Once your payment has been successfully made, Lotuselectronics.com will send a confirmation mail for your order, to the registered email address of your account. In this mail you will be provided with a unique Order ID (eg.WEB/20120220456) for communicating with our customer service team for your queries related to your order, delivery time and likewise.
Q- Where can I view the status of my order?
A- The updates regarding your order can be checked in “View order” section of “My Account”.
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